News and Updates...

  • Updated: August 2026


    • ABS 2026 Update for Active (serving Officer) Members:

    SSL have now completed publication of the majority (over 97%) of ABS which are now available via the Member Self Service (MSS) portal here: Metropolitan Police Pensions - FAQs If you have an issue with your MSS log-in or registration please use the link on the portal to report it. We are currently working through a large number of these requests so please do not make repeated requests to our helpdesk or email teams at this time as we are working through the backlog as quickly as possible.

    Please note we are aware that some Members may have some historic (pre-2026) ABS missing from the MSS portal. SSL are aware of and working on this issue, your historic ABS are still on our systems just not visible on MSS portal in some cases; If you find this is the case with your pension record, or have other queries about your 2026 ABS, please use the online query form here: 2026 Pension Annual Benefit Statement Query Form – Fill in form Please note that at this time we will not be able to deal with your ABS queries on the pension helpdesk or by email due to the volume of enquiries we are currently managing during this busy period.

    Update for all pension scheme members (i.e. serving Officers, Deferred Members and Pensioner Members):

    Following the 1 May transition of pension administration services from the former sub-contractor (Equiniti Paymaster/EQ), SSL administration team continues to progress reducing the backlog of work inherited from EQ on 1 May. There are some ongoing delays as the team continues to prioritise cases involving member retirement, member deaths (in service and in pension), dependents pensions, divorce/CETVs and queries about delayed payments.

    Recent SCAPE Discount Rate Changes: Scheme Members may be aware that on 21 May 2026 all public sector pension schemes, including the MPS Scheme, were instructed by HM Treasury and Government Actuary Department (GAD) to immediately implement changes to the actuarial factors applied to the commutation of pension to lump sum for Members retiring with 1987 Scheme entitlement. N.B. This change did not impact scheme members who retired on or before 20 May 2026.

    Further changes affecting retirements under the 2015 CARE Scheme took effect from 1 August 2026. Other changes are also scheduled from October 2026 onwards. The work needed to review, revise and test calculators following these changes has caused knock-on delay in processing both Active (serving Officer) retirements and those of Deferred members. SSL Pension team is working hard to minimise any consequent delay in processing your requests. To date, while some pension quotes have been delayed, all Members retiring have received both pension lump sums and first payments of pension within normal service levels (i.e. within one month of last day of service for Active retirements, or two months from receipt of all necessary documentation for deferred retirements). Further information on these changes are available on the NPCC website here: FAQs – change to the SCAPE discount rate

    Information for Serving Officer Members and Deferred Members on Retirement processing timescales: Serving Officers (Active Scheme Members) should note that while we endeavour to pay lump sums as near to first day of retirement, these payments can take longer, and the overall service level for processing pension lump sums is within 28 days of first day of retirement. While we usually process lump sum payments well within 28 days of retirement, you are recommended to avoid entering into any financial commitments/agreements for at least 28 days beyond retirement. This timescale also applies to Members taking Ill Health Retirement.

    Deferred Members (Officers who have left the MPS), and are considering taking their MPS Pension benefits, should note that the normal processing time is two calendar months from your planned retirement date, or from when we have received all the necessary information to process your pension calculation. As noted above processing times, particularly of pension quotations, may be extended because of the ongoing SCAPE changes to pensions calculations.

    You should not make any financial commitments based on your planned retirement date as neither SSL as the Pension Administrator, or MPS Pension Scheme can accept any liability for any such commitments Members may make before we confirm that we have processed your pension calculation into payment.

    Update for Pension Scheme Members affected by the McCloud Remedy:

    We have now processed over 97% of statements due to Members affected by McCloud, however, in common with most public sector schemes we have a smaller number of members who have yet to receive their Remediable Service Statement (RSS). We have previously written to explain the position and that we continue to process such cases as quickly as possible. If you need information, or have a query about, the McCloud Pension Remedy additional background information can be found on the NPCC website at Police Pension Info - policepensioninfo.co.uk which includes a McCloud remedy Calculator, or if you have queries about your personal RSS, you can contact the SSL McCloud Pension Team by e-mail on: SSCL.MPS.McCloud.Remedy@police.sscl.com.